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Metro Inns Newcastle, Newcastle upon Tyne

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From38US$ /night
Check-in
01Apr2025Select date
Check-out
02Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ponteland Road Kenton Bank, Newcastle upon Tyne, United Kingdom, NE3 3HZ

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Basic Triple Room
Max:
3 persons
10 m² 
Bed options:
1 Double bed
Heating
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Double Room Shared Toilet
Max:
2 persons
10 m² 
Bed options:
1 Double bed
Heating
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Double or Triple Room Non-Smoking
Max:
3 persons
10 m² 
Bed options:
1 Double bed
Heating
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
Newcastle upon Tyne 4.4 km
Airports
Newcastle (NCL) 6.6 km
Durham Tees Valley (MME) 71.8 km
Train
Newcastle Central 5.4 km
Bus
Bus stop700 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Adults only
  • Vending machines

Dining

  • Picnic area/ Tables

Children

  • Cots

Spa & Leisure

  • Garden area
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Garden furniture
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Location

Ponteland Road Kenton Bank, Newcastle upon Tyne, United Kingdom, NE3 3HZ
Map view
Ponteland Road Kenton Bank, Newcastle upon Tyne, United Kingdom, NE3 3HZ
Nearby
Mallowburn Crescent Shopping Parade
480 m
Restaurants
Sunrise Chinese Takeaway
1.3 km
Unit 3 1 Etal Way

Reviews and Ratings

Feedback from previous guests about their experience.
36%
liked the hotel and would stay again
Budget-friendly
Convenient location
Unclean rooms
Noise disturbances
5.0/10
Guest rating
Rooms
5.0
Location
5.3
Service
5.0
Dining
5.0
Guest reviews
5.0/10
based on 5 reviews
5.9
5.9/10 based on 1132 reviews
Steve
United Kingdom, February  2025
5.0/10

The hotel is not in a good state, feeling more like a rundown establishment than a proper place to rest. The rooms are cramped and in poor condition, but the staff seem to be trying their best under tough circumstances. Despite being low-priced, the overall experience leaves much to be desired, with some facilities and cleanliness standards falling very short.

Rooms
5.0
The rooms are tiny, poorly maintained, and have questionable cleanliness. It felt more like a prison cell than a hotel room.
Service
5.0
The service was okay, with staff seemingly stretched thin, but they did their best given the situation.
Location
5.0
The location is around 3 miles from the city center, making it pretty inconvenient, especially without easy access to public transport.
Dining
Facilities
5.0
Facilities are limited, with shared toilets and showers that are not well-kept, and a lack of proper dining options on-site.
John
United Kingdom, February  2025
5.0/10

My stay at the hotel was quite a mixed bag. On one hand, the free parking and proximity to public transport were definite perks. On the other hand, I faced significant issues with security, noise, and cleanliness that left me regretting my choice. The comfort of the beds was the silver lining, but I won't be returning due to the overall experience.

Rooms
5.0
The room was basic and felt more like a cleaning cupboard than a comfortable space. Limited privacy and a noisy environment made for a restless night.
Service
5.0
The check-in process was confusing, especially with the unexpected cash deposit requirement. The staff seemed indifferent.
Location
6.0
Conveniently located near public transport and some restaurants, but the surroundings didn't feel secure, especially for ground floor rooms.
Dining
Facilities
Donald
United Kingdom, November  2024
5.0/10

I had a terrible experience during my stay here. The rooms were dingy and had a persistent unpleasant smell. Unfortunately, the service didn't help, as the staff was indifferent to my complaints. While I was able to leave my car parked there, the overall upkeep and comfort were far from satisfactory.

Rooms
5.0
The room was basic and unclean, with a lingering smell of smoke. One of the bunk beds had markings carved into the wallpaper, which was quite off-putting.
Service
5.0
The reception staff seemed uninterested and didn't address the issues raised during my stay.
Location
5.0
While the hotel is near some local eateries, the ambiance made it hard to appreciate.
Dining
Facilities
5.0
Shared facilities were dirty and uninviting, making me avoid them altogether.
Eva
United Kingdom, October  2024
5.0/10

The hotel offers basic accommodation at a budget price, which might appeal to those looking to save money. However, cleanliness and noise levels are significant drawbacks, making it less than ideal for a peaceful stay. The location is convenient for accessing nearby attractions, but the overall experience may be uncomfortable for some guests.

Rooms
5.0
The rooms were very basic, with an unclean feel and outdated amenities. The furnishings were in poor condition, and the overall cleanliness was lacking.
Service
5.0
The check-in process was straightforward, but the staff seemed indifferent to the issues within the hotel.
Location
7.0
The hotel is conveniently located near a popular restaurant and accessible roads, but the surrounding noise can be a problem.
Dining
Facilities
5.0
The shared toilet and shower facilities were inadequate, causing concerns about hygiene and privacy.
Budget-friendly
Unclean rooms
Isabella
United Kingdom, October  2024
5.0/10

I stayed at this hotel during a hen do and it was definitely basic. The room had a bunk bed and a sink, and while it served its purpose for a quick sleep, it felt more like camping than a proper hotel. The bathrooms were not very clean and the overall vibe was a bit rough around the edges. On the bright side, it's affordable, which is a plus for group parties looking for a cheap place to crash after a night out.

Rooms
5.0
The rooms were incredibly basic with just a bunk bed and a sink. One mattress had stains that made me hesitant to check mine.
Service
5.0
I didn't have much interaction with the staff, but they seemed to handle the chaos of nightlife well enough.
Location
Dining
Facilities
5.0
The shared facilities were in bad shape, with a horrible smell in the bathrooms, making them quite unpleasant to use.
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Rooms and Guests2 Guests, 1 Room